Contact

Contact Us

Reach our sales and engineering team for quotations, specifications or any battery questions — we reply within 24 hours.

Send us a Message

We would love to hear from you. Tell us the application, voltage, capacity and quantity you need — drawings and photos can follow by email or WhatsApp.

e.g. 48V 20Ah e-bike pack, 500 units, Germany
reCAPTCHA placeholder — replaced by reCAPTCHA v3 in production

By submitting this form you agree that we may contact you about your enquiry. See our privacy notice.

Fields marked * are required.

FAQ

Contact FAQ

How to reach us, how fast we reply, and where the factory is.

How quickly will you respond to my inquiry?
We reply to all inquiries within 24 hours. Technical solutions and quotations are usually sent within 1–3 working days.
Can I contact you on WhatsApp?
Yes. Message us on WhatsApp at +86 136 2096 2695 for the fastest response, or email xygbattery@gmail.com.
Where is your factory located?
Our factory is at No. 108, East Boluo Avenue, Boluo County, Huizhou City, Guangdong, China. Visits can be arranged by appointment.
How should I send drawings or specifications?
Email them to xygbattery@gmail.com as PDF, JPG, PNG, WEBP or ZIP · up to 8 MB. Include the nominal voltage, target capacity and any size limit if you already know them — it usually saves a round of questions.

Ready to price a project? Request a quote