• Effective Date: 【January 1, 2026】
    Welcome to xygbattery.com (hereinafter referred to as “this Website”), operated by Dongguan Junda New Energy Technology Co., Ltd. (hereinafter referred to as “we”). We attach great importance to your information security and privacy protection. To clearly inform you of how your information will be collected, used, stored and protected when you visit, use this Website and receive relevant services, and to ensure that all our operations strictly comply with the Hong Kong Personal Data (Privacy) Ordinance (Cap. 486), the EU General Data Protection Regulation (GDPR), the US California Consumer Privacy Act (CCPA) and other relevant compliance requirements, we hereby formulate this Privacy Policy & Cookie Statement for your careful reading and understanding. This Policy applies to all customers (including enterprises, distributors, individuals, etc., hereinafter referred to as “you”) who visit, use this Website and receive services from this Website.
     

    I. What Information We Collect

    To provide you with more accurate and efficient battery customization consultation, product quotation, order follow-up and after-sales service, we will collect your relevant information in accordance with the law as follows. All information collection strictly adheres to the principle of “necessity and minimum scope” to avoid collecting irrelevant information:
    1. Enterprise and Contact Information: Including but not limited to your enterprise name, registration number, registered address, contact person’s name, contact phone number, email address and position. This information is used to establish effective communication with you and smoothly connect with your business needs.
    2. Business Requirement Information: Including but not limited to the battery customization parameters you propose (such as voltage, capacity, shape, size, working current, BMS requirements, communication protocol, etc.), purchase quantity, delivery cycle, target price and other inquiry and purchase-related information. This information is used to provide you with customized solutions, accurate quotations and order fulfillment services that meet your specific needs.
    3. Device and Access Information: Including the device model, IP address, access time, visited pages, browsing records, etc., when you visit this Website. This information is only used to optimize website performance, count access data and improve your access experience, in full compliance with relevant compliance requirements.
     

    II. Purposes for Which Collected Information Will Be Used

    All information we collect from you will only be used for the following legitimate purposes. Without your explicit written authorization, it will never be used for any irrelevant purposes, and we will strictly abide by the requirements of relevant privacy protection laws and regulations throughout the process:
    1. Business Connection: Respond to your inquiry needs, provide you with battery customization solutions, product quotations, sample applications and other services, and follow up the entire process of order signing, production and delivery to ensure the smooth progress of our cooperation.
    2. After-sales Guarantee: Handle your order after-sales matters, including product quality assurance, maintenance, return and exchange services, and timely respond to your after-sales demands to protect your legitimate rights and interests.
    3. Compliance Notification: Timely inform you of updates on international compliance policies (such as revisions to the EU New Battery Regulation and updates to relevant US regulations) and product certification updates. This ensures that the products you purchase meet the compliance requirements of target markets (such as the EU and the US) and helps you smoothly complete customs clearance and sales.
    4. Website Optimization: Optimize the website’s page layout and service processes based on your access data, improve your access and user experience, and enable you to obtain the required services more conveniently and efficiently.
     

    III. How We Protect Your Information Security

    We will strictly protect the confidentiality of your information and solemnly promise not to disclose, sell, rent or transfer your personal information and enterprise information to any third party, unless it falls into one of the following situations and strictly complies with the provisions of relevant privacy protection laws and regulations throughout the process:
    1. Your Explicit Written Authorization: With your prior written consent, we may share relevant information with the third party designated by you (such as providing necessary receiving information to logistics service providers to complete order delivery).
    2. Legal Mandatory Requirements: In accordance with the relevant laws and regulations of Hong Kong, the EU and the US, or the legitimate requirements of judicial organs and administrative organs, we may disclose your information in accordance with the law and cooperate with relevant investigations and law enforcement work.
    3. Necessary Business Scenarios: To complete necessary business links such as your order and after-sales service, we will share your information with relevant internal business departments (such as the sales department, production department and after-sales department). All personnel of relevant departments must strictly abide by the information confidentiality regulations and are prohibited from disclosing or abusing your information.
     

    IV. Your Rights Related to Information

    As the information subject, you legally enjoy the following relevant rights. We will fully provide convenient support for you to exercise these rights and strictly abide by the legitimate rights and interests granted to you by relevant laws and regulations:
    1. Right of Inquiry: You can contact us at any time to inquire about the collection and use of your own information, and we will respond and provide relevant information within 7 working days.
    2. Right of Modification: If you find that your information is incorrect or incomplete, you can submit a modification application to us, and we will verify and modify it in a timely manner.
    3. Right of Deletion: You can request us to delete your relevant information. Except for the information that needs to be retained in accordance with relevant laws and regulations, we will complete the deletion operation within 3 working days after verification.
    4. Right to Withdraw Authorization: You can withdraw your authorization for information collection and use at any time. After withdrawing the authorization, we will no longer collect or use your relevant information, but this will not affect the information processing activities completed based on your legal authorization before the withdrawal.
    If you need to exercise the above rights, you can submit an application through the contact information (email, phone) provided in the “Contact Us” section at the bottom of this Website, and we will verify, process and feed back the results to you in a timely manner.
     

    V. Cookie Usage Instructions

    To optimize your website access experience, this Website will use Cookie technology (Cookies are small text files stored on your device by the website server) to record your access preferences, browsing records and other relevant information. The specific instructions are as follows, in full compliance with relevant compliance requirements:
    1. Purpose of Cookies: It is mainly used to remember your access status, optimize page loading speed, count website traffic, and analyze your browsing habits, so as to provide you with more personalized services.
    2. Control of Cookies: You can independently choose to enable, disable or delete Cookies through your browser settings. If you disable Cookies, it may affect the normal use of some functions of this Website (such as being unable to remember browsing progress, being unable to submit inquiry forms normally, etc.). We will clearly inform you of the scope and purpose of Cookie use, and fully protect your right to know.
    3. Storage Period of Cookies: The storage period of Cookies depends on their purpose, generally 1-12 months, after which they will automatically become invalid or be deleted. You can also delete them manually, and the storage period strictly complies with relevant data retention regulations.
     

    VI. Information Storage Period

    We will store your information in strict accordance with the principle of “minimum necessity and shortest period”, strictly follow the relevant data retention requirements, and the specific storage period is clearly as follows:
    1. During the Business Cooperation Period: Your enterprise information, business demand information and transaction records will be stored throughout the process to ensure the normal development of the business.
    2. After the Cooperation Ends: Your core information (such as enterprise name, contact information) will be retained for 1 year for subsequent after-sales follow-up and compliance traceability. After 1 year, all information will be deleted except for the information that needs to be retained in accordance with relevant laws and regulations.
    3. Special Needs: If you clearly request to delete all your information immediately after the cooperation ends, we will complete the deletion within 7 working days after verification, without waiting for the 1-year retention period.
     

    VII. Information Security Assurance Measures

    We have established a sound information security management system and adopted a number of technical and management protection measures to fully protect your information security, prevent information leakage, tampering and loss, and strictly comply with the requirements of relevant information security standards:
    1. Technical Guarantee: We use encryption technology to encrypt and store your information, and establish firewalls, intrusion detection systems, etc., to effectively prevent network attacks and data leakage.
    2. Management Guarantee: We clarify the responsibility for information management, conduct information security training for internal employees, strictly limit employees’ access rights to your information, and prohibit employees from disclosing or abusing your information.
    3. Emergency Response: If a customer information leakage incident occurs, we will immediately start the emergency plan, take remedial measures, promptly notify the affected you, and report to the relevant regulatory authorities to fulfill the information leakage notification obligation.
     

    VIII. Policy Update Instructions

    This Privacy Policy & Cookie Statement will be revised in a timely manner according to the update of relevant laws and regulations, the adjustment of industry standards and the needs of the business development of this Website. The revised policy will be posted in a prominent position on this Website and will formally take effect after 7 working days of publicity. If you continue to visit and use this Website, it means that you have read, understood and accepted all the contents of the revised policy.
     

    IX. Contact Information

    If you have any questions or objections to this Privacy Policy & Cookie Statement, or need to exercise information-related rights, you can contact us in the following ways:
    Contact Email: xygbattery@gmail.com