Effective Date: January 1, 2026

xygbattery.com (hereinafter referred to as “this Website”) is operated by Dongguan Junda New Energy Technology Co., Ltd. (hereinafter referred to as “we”). Lithium batteries are regulated dangerous goods, so shipping them is not the same as shipping general cargo. This page explains how we ship, what documentation travels with your order, how to read a delivery date, and how to track a shipment.

I. Shipping Methods

The right mode depends on weight, volume, destination and how quickly you need the goods:

  • International courier — best for prototype and small production runs. Fastest door-to-door option; per-kilogram cost is highest.
  • Air freight — suited to mid-size orders where transit time matters. Requires the air transport documents for dangerous goods.
  • Sea freight (LCL or FCL) — the economical choice for volume orders. Transit time is measured in weeks, and the dangerous goods declaration must be filed with the carrier in advance.

Door-to-door delivery is available worldwide. We propose a mode with each quotation and state the assumption it is based on, so you can weigh cost against speed rather than discover it at invoice time.

II. Documentation That Travels With Your Order

Every lithium battery shipment is accompanied by the documents the carrier and customs require. Depending on mode and destination these include:

  • UN38.3 test summary — the transport test report for the pack design.
  • MSDS / SDS — safety data sheet for the cell chemistry.
  • Dangerous goods declaration — UN3480 when packs ship alone, UN3481 when packed with or contained in equipment.
  • Commercial invoice and packing list — with the correct commodity description and HS code.
  • Certificate of origin — where the destination or your import broker requires it.

We prepare the battery-specific documents and handle export documentation. What we cannot do is act as your importer of record: import registration, local responsible-party requirements and duty payment remain with you or your broker unless we have agreed a delivered-duty term in writing.

III. Incoterms, Duties and Taxes

The Incoterm is stated on the quotation and repeated on the order contract. In practice most orders run on one of two structures:

  • DDP (delivered duty paid) — we arrange carriage and clear the goods, and the price you see includes duty. Simpler for you, and the term we quote when we can obtain a reliable duty rate for the destination.
  • DAP / CIF-style terms — we deliver to the named place or port and you clear import and pay duty and taxes locally. Often cheaper overall, but it requires you to have a customs broker.

Duty rates and import VAT depend on the destination country, the HS code and the declared value. They are set by your customs authority, not by us, and are not included unless the agreed term says DDP.

IV. Reading a Delivery Date: Production versus Transit

Two different clocks are often confused, which is why delivery promises go wrong. We quote them separately:

  • Production lead time — sample production 2–4 weeks after design approval; mass production 3–6 weeks after sample approval. This is counted from the date parameters are confirmed and the corresponding payment is received.
  • Transit time — the freight and customs time from our factory to your door. This depends on mode, route, carrier space and customs inspection, and is quoted per shipment.

A total delivery estimate is therefore production plus transit, not one figure covering both. If you need a date for planning, ask for both numbers and treat the transit portion as an estimate rather than a commitment.

V. Order Tracking

When your shipment leaves, we send the carrier name, the tracking or bill-of-lading number, and the documents listed in section II. You do not need to ask for them.

Tracking milestones for battery freight are less granular than for ordinary parcels: expect pickup, export clearance, departure, arrival, import clearance and delivery, with gaps of several days between scans on sea freight. A tracking page that has not updated for a few days during an ocean leg is normal; a status that has not moved for more than a week past its expected milestone is worth raising with us.

If you have not received tracking details within two working days of the agreed ship date, contact us — that usually means the booking slipped, and we would rather tell you than have you discover it at your loading dock.

VI. Receiving Your Shipment

  • Check the cartons before signing. Note any visible damage on the delivery receipt; a clean signature makes a later damage claim much harder.
  • Inspect within 7 working days. Report shortages, transit damage or DOA units within 7 working days of acceptance, with photos and the order number, so the claim can be raised inside the carrier's window. The process and the return conditions are set out in our After-Sales Service Policy.
  • Store correctly. Keep packs at the state of charge and temperature range in the product datasheet; storage conditions affect both safety and warranty.

VII. Destination Restrictions

Countries regulate lithium battery imports differently. Some require a local responsible party or product registration; some carriers refuse standalone packs on certain routes; some destinations restrict air transport of UN3480 entirely. We confirm what is possible for your destination before booking, and if a route cannot carry your goods we say so at quotation stage rather than after payment.

VIII. Contact Information

Email: xygbattery@gmail.com
WhatsApp: +86 136 2096 2695
Or use the contact form.

IX. Policy Update Instructions

This shipping policy is revised when our carriers, documentation practice or Incoterm defaults change. The version published on this page is the one in force.